Privacy Policy

Your Privacy is Our Priority

At Divya Agency, your privacy is our top priority. We are committed to protecting the personal information you share with us, ensuring your data is handled securely, transparently, and in compliance with India's Information Technology Act and globally recognized data protection standards such as the GDPR.

This Privacy Policy explains what information we collect, how we use it, safeguard it, and your rights when interacting with our website, products, and services.

Information We Collect

When you visit our website, place an order, contact us for product inquiries, or subscribe to updates, we may collect the following types of information:

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Payment Details (processed securely via third-party gateways)
• Order History & User Preferences
• Device & Browser Information
• Cookies and Tracking Data (for performance analytics)

We collect only the essential data needed to provide you with seamless service and product experience—nothing more.

Why We Collect Your Information

We collect and use your information solely for legitimate purposes, including:

• Processing and fulfilling your orders
• Updating you on shipping and delivery statuses
• Providing customer support and responding to inquiries
• Managing account and order preferences
• Sending promotional content and offers (only if you opt-in)
• Analyzing website usage and performance (aggregated and anonymized)
• Improving our product offerings and website experience

How Your Information is Protected

We apply strict security practices to ensure your data remains secure and confidential at all times.

Our safeguards include:

• SSL Encryption: All data transmitted on our website is encrypted using Secure Sockets Layer (SSL) technology.
• Secure Payment Gateway: Payments are securely processed through PCI-compliant third-party gateways. We do not store your payment details.
• Server Security: Our servers utilize robust firewalls, access controls, and undergo regular security audits.
• Restricted Access: Only authorized personnel can access sensitive data, with protocols in place to prevent unauthorized disclosure.

Your Rights & Choices

You have full control over your data. At any point, you can:

• Request access to your personal data
• Update or correct your information
• Request deletion of your data (subject to applicable legal obligations)
• Withdraw consent from promotional communications
• Report concerns related to data privacy or misuse

To exercise any of these rights, contact us directly via the Contact page or at info@divyaagency.life or divyaagency1994@gmail.com. We will respond to your request within 30 days.

Contact Us

For any queries, concerns, or requests regarding this Privacy Policy or our data practices, please reach our Data Protection Officer at:

We take all privacy concerns seriously and investigate every complaint thoroughly. If you are not satisfied with our response, you have the right to reach out to your local data protection authority.

Policy Updates

We may occasionally update this Privacy Policy to reflect changes in our business practices or legal obligations. Any updates will be posted on this page along with an updated "Last Revised" date.

Last Revised: July 8, 2025

Thank you for trusting Divya Agency with your personal information. We are committed to providing a secure and trustworthy online experience.

© 2025 Divya Agency. All rights reserved.